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Paper: Email incivility has a ripple effect on households

The negative repercussions of email incivility extend beyond the workplace, and can even negatively affect a domestic partner’s attitude toward their own work, says a new paper from YoungAh Park, a professor of labor and employment relations at Illinois.

Book: Process, not epiphany, is the engine of creativity

A new book co-written by University of Illinois Gies College of Business professor Jeffrey Loewenstein aims to demystify the creative process.

Paper: Workload affects operational risk at commercial banks

Under a low-workload scenario, bank employees tend to take performance-enhancing risks. But in a high-workload scenario, employees make more errors due to multitasking, said Yuqian Xu, a professor of business administration at the Gies College of Business at Illinois.

Expert: Legal sports gambling will have a destabilizing effect on economy, sports

The decision in Murphy v. NCAA will likely usher in an era of unregulated, readily available sports gambling on smartphones, said John W. Kindt, a professor emeritus of business administration at the University of Illinois and a leading national gambling critic.

Paper: Four service features impact demand for physicians’ online bookings

In health care, four service-quality proxies – bedside manner, diagnosis accuracy, waiting time and service time – disproportionately affect demand for patient care, said Yuqian Xu, a professor of business administration at the Gies College of Business at Illinois.

For nurses in Illinois, expectation of violence ‘a fundamental part of the job,’ study says

Workplace violence is an endemic problem for front-line health care workers in Illinois, says new research from U. of I. labor and employment relations professor Emily E. LB. Twarog.

How will upcoming Supreme Court case, teacher strikes affect organized labor?

A pending U.S. Supreme Court case could lead to the most significant changes in labor relations since the Taft-Hartley Act of 1947, says Robert Bruno, a professor of labor and employment relations at Illinois.

Paper: Surprise can be an agent of social change

Surprising someone – whether it’s by a joke or via a gasp-inducing plot twist – can be a memorable experience, but a less heralded effect is that it can provide an avenue to influence people, said Jeffrey Loewenstein, a professor of business administration at the Gies College of Business at Illinois.

Paper: Changes in NFL mirror changes in modern workplace

The NFL has reflected the changing dynamics of the modern U.S. workplace due to the football-workplace connection that was forged during the sport’s early years, said Daniel A. Gilbert, a professor of labor and employment relations at Illinois and an expert who studies the cultural and labor history of sports.

Would replacing food stamps with food boxes reduce hunger?

Swapping food stamps for food boxes would mean scrapping 'the most successful government program we have going today,' said U. of I. professor Craig Gundersen

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